Welcome to our dedicated
Services and Customer Support section

At Smurfit Westrock – Machine Systems Italy, we are committed every day to offering a complete, reliable and satisfying experience. Our goal is not only to guide you in choosing the products best suited to your needs, but also to guarantee you constant support before, during and after purchase.

What you can expect from our service

  • Personalized assistance – A dedicated team ready to answer your questions and guide you to the most suitable solutions.
  • Technical support – Rapid help for installation, configuration and use of our products.
  • After-sales service – Management of spare parts, replacements and warranties with simple and transparent procedures.
  • Tailored consulting – Professional advice to optimize your packaging processes.

FOR MORE INFORMATION CONTACT US

SPARE PARTS

MANUALS

MAINTENANCE

REMOTE ASSISTANCE

NEW FORMATS

REVAMPING

SERVICE CONTRACTS