{"id":1640,"date":"2026-06-03T12:35:08","date_gmt":"2026-06-03T12:35:08","guid":{"rendered":"https:\/\/swi-machine.it\/how-we-can-help-you\/"},"modified":"2026-07-13T08:03:26","modified_gmt":"2026-07-13T08:03:26","slug":"how-we-can-help-you","status":"publish","type":"page","link":"https:\/\/swi-machine.it\/en\/how-we-can-help-you\/","title":{"rendered":"How we can help you"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1640\" class=\"elementor elementor-1640 elementor-1378\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-531db3b e-flex e-con-boxed e-con e-parent\" data-id=\"531db3b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b1c2c29 e-flex e-con-boxed e-con e-parent\" data-id=\"b1c2c29\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3f2d234 e-con-full e-flex e-con e-child\" data-id=\"3f2d234\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad89775 elementor-widget elementor-widget-heading\" data-id=\"ad89775\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Welcome to our dedicated <br \/>Services and Customer Support section\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd3750a elementor-widget elementor-widget-text-editor\" data-id=\"bd3750a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Smurfit Westrock \u2013 Machine Systems Italy, we are committed every day to offering a complete, reliable and satisfying experience. Our goal is not only to guide you in choosing the products best suited to your needs, but also to guarantee you constant support <b>before, during and after purchase<\/b>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d454a37 e-con-full e-flex e-con e-child\" data-id=\"d454a37\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-256fdbd elementor-widget elementor-widget-heading\" data-id=\"256fdbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What you can expect from our service\n<br><br>\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ac4a7f elementor-widget elementor-widget-text-editor\" data-id=\"4ac4a7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><b>Personalized assistance<\/b> &#8211; A dedicated team ready to answer your questions and guide you to the most suitable solutions.<\/li><li><b>Technical support<\/b> &#8211; Rapid help for installation, configuration and use of our products.<\/li><li><b>After-sales service<\/b> &#8211; Management of spare parts, replacements and warranties with simple and transparent procedures.<\/li><li><b>Tailored consulting<\/b> &#8211; Professional advice to optimize your packaging processes.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e3b652a e-flex e-con-boxed e-con e-parent\" data-id=\"e3b652a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-874ddd1 e-con-full e-flex e-con e-child\" data-id=\"874ddd1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce301c4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ce301c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FOR MORE INFORMATION CONTACT US\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-539916a elementor-position-inline-start elementor-widget__width-initial elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"539916a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"mailto:%20service.machinesystems@smurfitwestrock.it\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"  service.machinesystems@smurfitwestrock.it\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"mailto:%20service.machinesystems@smurfitwestrock.it\" >\n\t\t\t\t\t\t\t  service.machinesystems@smurfitwestrock.it\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3ca1726 e-grid e-con-boxed e-con e-parent\" data-id=\"3ca1726\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-04d257e e-con-full e-flex e-con e-child\" data-id=\"04d257e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfd5742 elementor-widget elementor-widget-image\" data-id=\"bfd5742\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"64\" height=\"68\" src=\"https:\/\/swi-machine.it\/wp-content\/uploads\/2026\/06\/ricambi.svg\" class=\"attachment-large size-large wp-image-1641\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5ad7bb elementor-widget elementor-widget-heading\" data-id=\"e5ad7bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SPARE PARTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2e0351f e-con-full e-flex e-con e-child\" data-id=\"2e0351f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c058280 elementor-widget elementor-widget-image\" data-id=\"c058280\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"64\" height=\"68\" src=\"https:\/\/swi-machine.it\/wp-content\/uploads\/2026\/06\/manualistica.svg\" class=\"attachment-large size-large wp-image-1642\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f519a93 elementor-widget elementor-widget-heading\" data-id=\"f519a93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MANUALS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-c7e0fd4 e-con-full e-flex e-con e-child\" data-id=\"c7e0fd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da0c059 elementor-widget elementor-widget-image\" data-id=\"da0c059\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"63\" height=\"68\" src=\"https:\/\/swi-machine.it\/wp-content\/uploads\/2026\/06\/manutenzione.svg\" class=\"attachment-large size-large wp-image-1643\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e4f1bc elementor-widget elementor-widget-heading\" data-id=\"6e4f1bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MAINTENANCE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a2e8040 e-con-full e-flex e-con e-child\" data-id=\"a2e8040\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d23cdf9 elementor-widget elementor-widget-image\" data-id=\"d23cdf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"63\" height=\"68\" src=\"https:\/\/swi-machine.it\/wp-content\/uploads\/2026\/06\/assistenza.svg\" class=\"attachment-large size-large wp-image-1644\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06d4b7b elementor-widget elementor-widget-heading\" data-id=\"06d4b7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REMOTE ASSISTANCE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e7e58e2 e-con-full e-flex e-con e-child\" data-id=\"e7e58e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3c041d elementor-widget elementor-widget-image\" data-id=\"f3c041d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"68\" src=\"https:\/\/swi-machine.it\/wp-content\/uploads\/2026\/06\/nuovi-formati.svg\" class=\"attachment-large size-large wp-image-1645\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c481a86 elementor-widget elementor-widget-heading\" data-id=\"c481a86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">NEW FORMATS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-fe9d41b e-con-full e-flex e-con e-child\" data-id=\"fe9d41b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26dafd6 elementor-widget elementor-widget-image\" data-id=\"26dafd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"63\" height=\"68\" src=\"https:\/\/swi-machine.it\/wp-content\/uploads\/2026\/06\/revamping.svg\" class=\"attachment-large size-large wp-image-1646\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67bc808 elementor-widget elementor-widget-heading\" data-id=\"67bc808\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REVAMPING<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b9435fd e-con-full e-flex e-con e-child\" data-id=\"b9435fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26e8935 elementor-widget elementor-widget-image\" data-id=\"26e8935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"63\" height=\"68\" src=\"https:\/\/swi-machine.it\/wp-content\/uploads\/2026\/06\/contratti.svg\" class=\"attachment-large size-large wp-image-1647\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d7ccde elementor-widget elementor-widget-heading\" data-id=\"9d7ccde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SERVICE CONTRACTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Welcome to our dedicated Services and Customer Support section At Smurfit Westrock \u2013 Machine Systems Italy, we are committed every day to offering a complete, reliable and satisfying experience. Our goal is not only to guide you in choosing the products best suited to your needs, but also to guarantee you constant support before, during [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1640","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/swi-machine.it\/en\/wp-json\/wp\/v2\/pages\/1640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swi-machine.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/swi-machine.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/swi-machine.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/swi-machine.it\/en\/wp-json\/wp\/v2\/comments?post=1640"}],"version-history":[{"count":1,"href":"https:\/\/swi-machine.it\/en\/wp-json\/wp\/v2\/pages\/1640\/revisions"}],"predecessor-version":[{"id":1649,"href":"https:\/\/swi-machine.it\/en\/wp-json\/wp\/v2\/pages\/1640\/revisions\/1649"}],"wp:attachment":[{"href":"https:\/\/swi-machine.it\/en\/wp-json\/wp\/v2\/media?parent=1640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}